Pawelek Meats
106 Highway 35 N
Rockport,
TX - Aransas County
Pawelek Meat Market in Rockport: First off I do
NOT take light when I speak out against local businesses but when
you are arrogant and pissed off at me because you LOST my Venison
Backstraps and Tenderloins when I've been patient for almost 3
months for you to find it, I have to speak out! I wonder just who's
Backstrap they scammed to make up the 4 little bags of meat from my
deer, BEWARE! The sausage they made for me had no flavor and I had
to season it myself, they also ...don't smoke meat even though they
charge a premium price. I'm adding a picture of the 4 small packages
of BS they sent to appease me while acting put out in every
conversation, they finally exceeded my patients in the matter! This
is a small town and they don't think customers matter, well I hope
they find out differently! Make the difference, In my opinion
Pawelek Meat Market in Rockport, TX Sucks!
On Top of that when they saw this on FaceBook Ron threatened to sue
me, disgusting business!
|
DLC Covert Game Cameras that
Don't WORK!
Don't buy DLC Covert Game Cams!
More emails from them...look at this one...he searches
the web and sends me a useless post that just wasted my
time, then brags about his sutomer service and makes
another smart ass comment to me! DLC Covert is
horrible!
From:
support@dlccovert.com [mailto:support@dlccovert.com]
Sent: Friday,
September 13, 2013 3:46 PM
To: scott@fishntexas.com
Subject: RE:
[FWD: Form submitted from
Covert Scouting Cameras, Inc]
Importance:
High
Feel free to add how rude you were in all our exchanges or is it
just a one way street ?? In order to get help you have to want
help. Argumentative and rude isn't the way to go about that. I
had no chance as anything I told you wasn't going to be good
enough for you that part was easy to identify. We have been on
the phone nonstop since 8 am with other customers
that are just as important to us so unfortunately some
calls were missed and we were unable to return them during work
hours. I hung up on you because of your attitude and the
multiple swear words you said and there is no reason to have to
put with that from anyone But hey its your story tell how you want.
I have forwarded all our exchanges to Kimber so she is well
aware of the situation.
Thank You Covert Support
Team
-------- Original Message --------
Subject: RE: [FWD: Form submitted from Covert Scouting Cameras, Inc]
From: "Capt. Scott McCune" <scott@fishntexas.com>
Date: Fri, September 13, 2013 3:28 pm
To: <scott@fishntexas.com>,
<support@dlccovert.com>,
<owner@dlccovert.com>
I have sent this to my 4000 friends in FB and
their friends, when you help me I may make a
rebuttal! I'm also putting you in the
"BAD" products section of my 600 hits per day
webpage! You may want to pass this email
along to a person in charge or the
owner...because they will find out sooner or
later!
I'll tell you about DLC covert Game Cams, there
is no customer support, they are rude and
unhelpful. I think the product has a good
selling point, however I'm told today that the
"rumor is" that some cell towers don't support the
SMS phone commands, which is the ONLY thing
that sets their cameras apart from others! I have spent 8
hours on the phone with 15 phone calls to AT&T,
drove into the city 3 hour drive round trip,
waited 4 hours at an AT&T corporate store for
service and then my camera didn't work...then I
had to pay for packing and shipping $25 to send
it back, mind you a pic had NEVER been taken
with it...the person that is in charge there is
named Kimber, cool name but she has not returned
3 messages that I have left and today the guy in
customer support hung up on me because I
said HELL...I told him I thought I had the right
to say hell after what I've been
through...CLICK...well that is where the DLC company
can go until they know how to take care of
outfitters using their equipment!
Fish More, Live Longer!
Capt. Scott McCune
____________________________________________
Capt. Scott McCune (USCG Master) 'The
Saltwater Cowboy'
Please! No Bananas or Banana Products
Allowed On Our Boats!
No shoes with black soles, be boat
friendly Thanks!
<*}}}}}>((
<*}}}>((
<*}}}>((
<*}}}}>((
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<*}}}}>((
From:
Capt. Scott McCune [mailto:scott@fishntexas.com]
Sent:
Wednesday, September 04, 2013 5:31 PM
To:
'support@dlccovert.com'; 'support@dlccovert.com'; 'owner@dlccovert.com'
Subject:
RE: [FWD: Form submitted from Covert Scouting Cameras, Inc]
Importance: High
What the heck kind of response to an outfitter
is that? RUDE, nothing but RUDE and
horrible customer service...you didn't even try
to blow smoke up my ass, you just shoved it in!
I'm an outfitter with a HUGE webpage foot print
and presence, you might want to think about the
measly $23.14 in shipping fee refund out of
professional courtesy and to help with the hours
of driving, phone calls and waiting I have down
trying to get this platform tested for my
operation! I'm calling to talk to the
person in charge of the company tomorrow!
Fish More, Live Longer!
Capt. Scott McCune
____________________________________________
Capt. Scott McCune (USCG Master) 'The
Saltwater Cowboy'
Please! No Bananas or Banana Products
Allowed On Our Boats!
No shoes with black soles, be boat
friendly Thanks!
<*}}}}}>((
<*}}}>((
<*}}}>((
<*}}}}>((
<*}}}}}>((
<*}}>((
<*}}>((
<*}}}}>((
From:
support@dlccovert.com
[mailto:support@dlccovert.com]
Sent:
Wednesday, September 04, 2013 3:26 PM
To: scott@fishntexas.com
Subject:
RE: [FWD: Form submitted from Covert Scouting Cameras, Inc]
WARRANTY POLICY:
DLC Covert warranties this product for a
period of 1 year from the
date of purchase. This warranty only covers
manufacturer’s defects and does not cover
damage caused by misuse or abuse of the
product. If you have problems with this
product, please do not contact the store you
purchased it from.
Contact DLC Customer service toll free at
877‐462‐1799 or e‐mail us at
support@dlccovert.com
Proof
of purchase will be required for replacement.
Warranty Policy and Procedure:
Covert Scouting Cameras, Inc. warrants the
cameras will be free from
defects in materials and workmanship for a
period of one (1) year from date of purchase. If the product
proves defective during the warranty period,
Covert, at its option, will:
1. Repair the product by means of telephone
support, E‐mail
or depot service at no chargefor
parts or labor, shipping prepaid by customer, return shipping prepaid by
Covert.
(US only) Return shipping to be billed to
customer and must be paid prior to
shipping, if camera is not found to be
defective in materials or workmanship. 2.
Replace the product with a comparable product which may be new
or refurbished. (Warranty is not extended
beyond original purchase date.) 3. Covert
recommends the customer
first utilize support materials shipped with
the product, product diagnostics,
information contained on the Web, and e‐mail
support. If unsuccessful, to obtain service
under this warranty, the customer must
notify Covert Telephone Support or Covert
Support e‐mail,
of the defect before the expiration of the
warranty period. Customers
will provide appropriate assistance to
Telephone Support personnel to resolve
issues. If telephone support is
unsuccessful, Covert or its authorized
dealer will instruct the customer on how to receive warranty
repaid as provided below.
-
Service is available in the United States.
-
Outside the
US,
service is available through the
distributor/reseller of purchase.
-
All returns must have a RMA number provided by
Covert. Copy of Proof of Purchase required for
all returns.
-
Covert is not responsible for lost or damaged
merchandise incurred during the shipping
process.
-
Insurance for returns is at the discretion of
the customer,
additional chargers apply for return shipping.
Covert
reserves the right to charge for service in
exception cases. A description of the depot
process may be obtained from the authorized Covert
reseller/distributor. Depot service is at
Covert’s or its authorized dealer’s sole
discretion and is considered an option of
last resort. In the maintenance of the
product, Covert may use new or equivalent to
new parts, assemblies or products for equal
or improved quality. All defective parts,
assemblies, and products become the property of Covert. Covert
may require the return of parts, assemblies
and products to a designated Covert Depot or
the Covert representative from which the part, assembly, or
product was originally purchased. Return
and claims will be handled according to the
current Covert procedure. These warranties
shall not apply to any defect, failure or
damage caused by improper use or improper or
inadequate maintenance and care.
Thank You Covert Support
Team
-------- Original Message --------
Subject: RE: [FWD: Form submitted from Covert
Scouting Cameras, Inc]
From: "Capt. Scott McCune" <scott@fishntexas.com>
Date: Wed, September 04, 2013 12:45 pm
To: <support@dlccovert.com>
I've sent the unit in, here is
the shipping receipt, please
refund at your earliest
convenience.
Fish More, Live Longer!
Capt. Scott McCune
____________________________________________
Capt. Scott McCune (USCG
Master) 'The Saltwater
Cowboy'
Please! No Bananas or
Banana Products Allowed
On Our Boats!
No shoes with black
soles, be boat friendly
Thanks!
<*}}}}}>((
<*}}}>((
<*}}}>((
<*}}}}>((
<*}}}}}>((
<*}}>((
<*}}>((
<*}}}}>((
From:
support@dlccovert.com
[mailto:support@dlccovert.com]
Sent:
Tuesday, September 03, 2013
9:22 AM
To: scott@fishntexas.com
Subject:
RE: [FWD: Form submitted from Covert Scouting
Cameras, Inc]
and I will issue you a RA#
to send it in for us to look
at
Thank You Covert Support
Team
-------- Original
Message --------
Subject: RE: [FWD: Form
submitted from Covert
Scouting Cameras, Inc]
From: "Capt. Scott McCune" <scott@fishntexas.com>
Date: Mon, September 02,
2013 9:56 pm
To: <support@dlccovert.com>
I drove a couple
of hours to a
corporate
store...got the
correct
card...all was
going to be
good...I had the
camera with me
to make sure
everything
worked before I
left the very
helpful
store...the
camera does not
turn on
now...I've tried
everything...I'm
an IT guy...I
know gadgets and
with my work
now, I know VERY
expensive
gadgets and all
computer
systems...the
camera is dead!
I need an RMA!
Fish
More,
Live
Longer!
Capt.
Scott
McCune
____________________________________________
Capt.
Scott
McCune
(USCG
Master)
'The
Saltwater
Cowboy'
Please!
No
Bananas
or
Banana
Products
Allowed
On Our
Boats!
No shoes
with
black
soles,
be boat
friendly
Thanks!
<*}}}}}>((
<*}}}>((
<*}}}>((
<*}}}}>((
<*}}}}}>((
<*}}>((
<*}}>((
<*}}}}>((
From:
support@dlccovert.com
[mailto:support@dlccovert.com]
Sent:
Monday,
September
02, 2013
5:21 PM
To: scott@fishntexas.com
Subject:
[FWD: Form
submitted from Covert Scouting
Cameras,
Inc]
I am
guessing
they sent
you a micro
card which
would b
incorrect
They are a
real joy to
deal with
Thank You
Covert Support
Team
--------
Original
Message
--------
Subject:
Form
submitted
from Covert Scouting
Cameras,
Inc
From:
submission@secureserver.net
Date:
Sat,
August
31, 2013
11:43 am
To:
support@dlccovert.com
First
Name :
Scott
Last
Name :
McCune
Serial
Number :
1307071400511
Model :
Code
Black
Today's
Date :
08/23/2013
Address
: 301 Cape Velero
dr
Address
2 :
City :
Rockport
State :
TX - Texas,78382
Email
address
:
scott@fishntexas.com
Daytime
Phone :
361.563.8862
Brief
Explaination
of your
request
for
support
: I am
in a SIM
card
setup
HELL!
I'm 2
hours from an AT&T store...the
SIM card
shipped
seems
small
and deep
for the
slot...is
that something you have come across...did
they
shipped
the
wrong
card...I
spent 4
hours on
the
phone
with
these
idiots!
please
call me
Monday!
S :
Support
Question
from Website.,https://www.covertscoutingcameras.com/Home_Page.html
|
|
 ?
No
question for me anymore they have stepped up and satisfied this
customer, my next engine will be MERCURY!
MERCURY has come around big time! I have 3 MERCURY engines (2-225hp
EFI (800 hours) and 1-200hp Optimax (740 hours), I acquired
all of these engines second hand and after putting a few hundred
hours I started having a lot of problems and the shop costs plus
missed trips were mounting beyond control! Last year I had
numerous lower unit problems and a top level Customer Service
person, while expressing his condolences, said they wouldn't help in
anyway even though I believed to have a valid defect issue. I
started my Products page based on the bad experiences that I had
with Mercury last year, I really lost faith in MERCURY! In
August of this year (2005) my 225hp had corrosion problems which
since the engine was 4 years out of warranty, they declined to
assist; then came the piston problem. Now here is where
customer service really turned around, I sent pictures of my problem
to MERCURY and after visiting with several people I found someone
who really wanted to make customers happy. I was asked what I
wanted, I was surprised because I really didn't want anything, my
only initiative was to be an advocate for customers and the support
of engines that have expired their warranties, in other words to
show MERCURY there was a need to help people in the fishing industry
keep their products running beyond warranty. Well MERCURY
stepped up to the plate and put me back in business with a new
powerhead for the Bay boat and they will discuss the powerhead
problem on my offshore boat as well! These engines are 4 years
out of warranty, yet they are still assisting me, that is customer
service! I do own three engines and have a lot of public
exposure, however if they are half as good with the recreational
customer they earn the
#1 On the Water label!
Sincerely,
Capt. Scott
McCune
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